Our Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website (https://www.abbeyroadpainters.co.nz).

Handling Information

What information do we collect?

When making an enquiry or requesting a quote, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you place an enquiry, subscribe to a newsletter, download a brochure, fill out a form or enter information on our site.

How do we use information?

We may use the information we collect from you when you make an enquiry or request a quote, respond to a marketing communication, surf the website, or use other site features in the following ways:

To personalise your experience and to allow us to deliver the type of content and product offerings in which you are most interested.

To improve our website in order to better serve you.

To allow us to better service you in responding to your customer service requests.

To quickly process your requests.

To ask for ratings and reviews of services or products.

To follow up with you after correspondence (e.g. email or phone inquiries).

How do we protect information?

We do not use vulnerability scanning and/or scanning to PCI standards, as required under US law. We do collect credit card information, but do not complete PCI compliant scans, as required under US law. We do not use Malware Scanning. We do use an SSL certificate.

Distribution, Storage and Use of Information

Collecting and Sharing Messages, Content and Information

As per Abbey Road Painters Terms and Conditions, we will not sell any of your information to anyone. If you have not read Abbey Road Painters Terms and Conditions recently, please do so via Abbey Road Painters website as you are automatically bound to them by engaging in Abbey Road Painters website and/or services.

You agree to let Abbey Road Painters share your information with Abbey Road Painters third party service providers for the purposes of ensuring services are completed efficiently and to a reasonable standard of quality (see the Third Party Websites, Services and Tools section). Abbey Road Painters can not guarantee the security of the servers used by these third party service providers. If you wish for Abbey Road Painters to withhold any information from Abbey Road Painters third party service providers, please state so when sharing the information with Abbey Road Painters.

Abbey Road Painters reserves the right to store any of your information on local servers or via cloud services (e.g. Gmail). Abbey Road Painters is not responsible for encrypting any of your information for any reason. Abbey Road Painters is not responsible if your information is leaked due to a cyber attack or due to errors made by its employees.

By engaging with an Abbey Road Painters employee or representative regarding any of Abbey Road Painters services via personal and/or electronic communications (e.g. email), you agree that all contents, information and/or assets are strictly confidential, privileged and/or otherwise protected from disclosure. You agree no to share any content, information and/or assets you receive with any person or entity without Abbey Road Painters express permission. If you rare not the intended recipient of any content, information and/or assets, you are not authorised to copy, share, or store them on a local, cloud or third party server. If you rare not the intended recipient of any content, information and/or assets, you agree to inform the sender and delete any messages, content, information and/or assets. All Abbey Road Painters employees and representatives use an email signature linking to Abbey Road Painters Terms and Conditions, and Privacy Policy. It is your sole responsibility to stay up to date with the most recent version of these Terms and Conditions and Privacy Policy documents.

Account, Private and Personal Information

Any changes to any type of information relevant to Abbey Road Painters services must to communicated to Abbey Road Painters within 2 working weeks. Abbey Road Painters is not liable for any detrimental affects due to any information you provide being inaccurate, or becoming outdated or inconsistent.

Credit Card Information

Abbey Road Painters recommends only sharing your credit card information over media which are not likely to result in the information being digitally stored (e.g. landline phone call).

If you share your credit card information over email, or any other media that may cause it to be stored on local or cloud servers, Abbey Road Painters is not obligated to destroy the credit card information. If you wish for Abbey Road Painters to destroy any credit card information that you believe may be stored on a local or cloud server that Abbey Road Painters uses, please inform Abbey Road Painters of the information you would like destroyed and where it is being stored.

Abbey Road Painters exercises a moral duty of care to ensure your credit card information is stored, shared and used carefully, however, Abbey Road Painters is not responsible if your credit card information is leaked due to a cyber attack or due to errors made by its employees.

Cookies

We use cookies

Cookies are common, small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognise your browser and capture and remember certain information. For instance, we use cookies to help us remember and process what service you may be most interested in. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Why we use cookies

Abbey Road Painters uses cookies to keep track of advertisements, and to compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

Disabling cookies

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some features will be disabled (e.g. remarketing). However, you will still be able to place enquiries.

Third Parties

Disclosing information

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties unless we provide users with a notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. As per Abbey Road Painters Term and Conditions, Abbey Road Painters may share any relevant customer information with debt collection agencies, as required for them to perform their services.

Third party links

Occasionally, at our discretion, we may include or refer to third-party products or services on our website. These third-party sites have separate and independent privacy policies that we strongly recommend you read. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Abbey Road Painters Contact Information

If you have any questions regarding this Privacy Policy, please contact us using the following information:

0800 220-444

https://www.abbeyroadpainters.co.nz

11 Montgomery Ave, Rothesay Bay, Auckland 0630